Frequently asked questions

Which pack sizes are available?

Most products are offered in 100 g, 1 kg, 5 kg, 10 kg and 25 kg.

How do I compare prices between pack sizes?

The price per kilogram is shown under the price of every pack size.

Can private customers buy bulk packs?

Yes. All pack sizes are available to private and business customers.

How do I pay?

Bank transfer is available. After you place the order, you get our bank details and the order number to use as the payment reference. We ship after the payment is received.

Which countries do you ship to?

We ship by DPD courier to Lithuania, Latvia, Estonia and most EU countries. See Shipping & delivery.

Do you charge VAT?

MB NAULEMA applies the small business scheme, so VAT is not charged.

How do I ask about larger volumes?

Send us your product list and expected quantities by e-mail to sales@silumtrade.com or through the contact page.